| Friday, June 6, 2008 - 05:55 pm |
In all these years the simcountry game is running, we have banned a very small number of players.
We have nearly never intervened in the forum and we have let anybody say anything including a lot of accusations against us, some true and most untrue. Most were based on misunderstanding of some game functions.
We are not afraid of any criticism. We make mistakes like anyone but we have always been fair, never published lies, never hated anyone but rather chose to answer thousands of mails.
We have answered mails of players who where falsely criticizing us all the time as long we believed they did so in good faith.
I doubt there is any game where you receive answers and most times quickly.
We have acted against players when they published hateful messages and pertinent lies. Hate language is unwelcome and we act swiftly. Racist messages result in sudden and definitive exclusion from the game.
When someone is accusing us of stealing, damaging his assets, or any other stupid lies, we act.
When someone tries to damage us and promises to act against us, we act.
We have no reason to lie and we have never damaged anyone. We have introduced new functions in the game from time to time that may have resulted in what was perceived as damage.
Such actions where never directed at any specific players but where introduced because it was needed in the game and ended up improving the game.
Complaining about us to any organization does not do much damage. We have never been approached and in case we would be approached, we will just expose the stupidity of the complaint and expose the true character of that player.
In some cases we do not answer mails you send. The main reason for that is that we never received the mail.
We had several such cases in these years and they probably went to the spam filter. We have 1.500 spam messages each day and we do not check through the spam.
There were also complaints that we do not answer while we did.
We receive several requests for passwords, every day, because the mail we send after registration is filtered and does not reach the player.
Accusing us of the disappearing navies, as if we just went into the account and somehow made them disappear is rubbish.
Complaining about W3C robbing you of anything is outrageous and you know it.
The lockout function is updated this week and blocks both the forum and the chat room. Again, not specially made for one player.
We see no need to have this discussion on the forum.
You are welcome to mail us and try to solve this problem.